Privacy Policy | Boots AI™

Privacy Policy

Last updated: October 2025

1. Introduction

Boots AI™ is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or participate in our SMS communications program.

2. Information We Collect

We collect minimal personal data that you voluntarily provide to us, such as your name, email address, business name, and inquiry details. We may also collect usage data through tools like analytics or chatbots to improve your experience.

When you provide your phone number and opt in to receive SMS messages, we collect and store that number along with your consent preferences.

3. How We Use Your Information

  • Respond to your inquiries
  • Deliver services you’ve requested
  • Improve our website and offerings
  • Communicate updates or relevant information (with your consent)
  • Send SMS confirmations, reminders, and updates related to bookings if you have opted in

4. Sharing of Information

We do not sell or share your personal information with third parties, except as required by law or when using trusted third-party services (e.g., analytics, chatbot platforms, or SMS providers such as Twilio) necessary to deliver our services. These providers are contractually bound to protect your data.

5. Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the internet or wireless networks is 100% secure.

6. Your Rights

You have the right to access, update, or delete your personal information. Contact us at hello@bootsai.com to request changes or ask questions about your data.

7. SMS Communications Privacy Policy

Use of Phone Numbers

Your phone number will only be used to send SMS confirmations, reminders, or updates related to your bookings with Boots AI™.

Consent

You will only receive SMS messages if you explicitly opt in via our website, chat assistant, or by texting a keyword to our shortcode.

Opt-Out

You may cancel SMS at any time by texting STOP. After unsubscribing, you will no longer receive messages unless you re-subscribe. For assistance, reply HELP or email support@bootsagentai.com.

Message Frequency & Charges

You may receive 1–4 messages per booking (confirmation, reminder, reschedule, cancel). Message and data rates may apply.

Sharing

We do not share your phone number with third parties, except trusted SMS providers (like Twilio) that deliver messages on our behalf.

Data Retention

We retain your number and consent preferences as long as necessary to provide the service and maintain compliance records.

See our SMS Terms & Conditions for program details, STOP/HELP responses, and carrier disclosures.

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date.

9. Contact Us

Boots AI™
Email: support@bootsagentai.com
Location: Aurora, IL, USA